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Certificate IV in Human Resource Management


This qualification reflects the role of individuals who work in a range of human resources roles. The job roles that relate to this qualification may include Human Resources Officer, Human Resources Coordinator and Payroll Officer.

Responsibilities are likely to be determined at a workplace level. Some smaller organisations may require employees to work across all aspects of human resources. In larger organisations, individuals may support a single human resources function.


Course Duration

52 Weeks including 16 weeks holiday

Pathways from the qualification

After achieving this qualification candidates may undertake BSB50320 Diploma of Human Resources Management or other higher education sector qualifications

Job Roles

Job roles and titles may vary across the community services sector including:

  • Human resource clerk
  • Human Resources Assistant
  • Human Resources Officer
  • Payroll Officer

Entry Requirements

Entry to this qualification is limited to those who:

  • Be 18 years or older;
  • Have completed Year 11 or its equivalent with suitable English language skills.
  • International students are also required to have an English ability at the IELTS 5.5 or equivalent.

Course Structure

This qualification is made up of 12 units of competency -6 core units and 6 elective units 


Core Units:

BSBHRM411 Administer performance development processes

BSBHRM412 Support employee and industrial relations

BSBHRM413 Support the learning and development of teams and individuals

BSBHRM415 Coordinate recruitment and on boarding

BSBHRM417 Support human resource functions and processes 

BSBWHS411 Implement and monitor WHS policies, procedures and programs


Elective Units:

BSBHRM416 – Process payroll

BSBCRT412 – Articulate, present and debate ideas

BSBCMM412 – Lead difficult conversations

BSBTEC404 – Use digital technologies to collaborate in a work environment

BSBTWK401 – Build and maintain business relationships

BSBOPS405 – Organise business meetings

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