This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
• Team Leader • Supervisor
• Coordinator • Leading Hand
Pathways from the qualification
After achieving this qualification candidates may choose to study BSB51918 Diploma of Leadership and Management or other Diploma qualifications.
• be 18 years or older; and
• have completed Year 11 or its equivalent with suitable English language skills.
International Students are also required to have an English ability at the IELTS 5.0 or equivalent.
75% of the course content is delivered face to face in the classroom environment and 25% via online.
This qualification is made up of twelve units of competency －5 core units and 7 elective units
BSBLDR411 Demonstrate leadership in the workplace
BSBXCM401 Apply communication strategies in the workplace
BSBXTW401 Lead and facilitate a team
BSBLDR413 Lead effective workplace relationships
BSBOPS402 Coordinate business operational plans
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBPEF402 Develop personal work priorities
BSBOPS403 Apply business risk management processes
BSBSTR401 Promote innovation in team environments
BSBLDR414 Lead team effectiveness
BSBOPS404 Implement customer service strategies
BSBLDR412 Communicate effectively as a workplace leader