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Certificate IV in Ageing Support


This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential,home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.


Course Duration

Forty Eight (48) weeks including Twelve (12) weeks holidays

Pathways from the qualification

Education pathways exist depending on the college/university, courses include:

  • Diploma of Nursing
  • Diploma of Community Services
  • Bachelor of Nursing

Job Roles

Job roles and titles may vary across the community services sector including:

  • Aged care activity worker
  • Care service team leader
  • Care supervisor
  • Disability officer
  • Disability support worker
  • Accommodation support worker

Entry Requirements

There are no entry requirements for this qualification however it is recommended that individuals should:

  • be 18 years or older;
  • have completed Year 11 or its equivalent with suitable English language skills.
  • International Students are also required to have an English ability at the IELTS 5.5 or equivalent.
  • A working with children check and National Police check is required for work placement and for gaining employment. This should be done during orientation so that approval is provided prior to the first industry placement

Delivery Modes

The program uses a variety of methods to provide a rich and engaging learning experience for learners.

  • Face-to-face Study: Students will be attending classes for 14 hours per week
  • Online Study: Students will need to participate in 6 hours of Online Study per week via Moodle Platform
  • Work Placement: Students’ enrolled in the CHC43015 Certificate IV in Ageing Support are required to participate in a minimum of 180- hours practical placement. Noting this, the Times Academy program is delivered over 36 weeks of tuition and expects the student will be engaged in a minimal of 5 hours’ work placement each week for 36 weeks. The student will commence their work placement as soon as possible after the course commencement following orientation by the workplace supervisor (within the first two weeks). Times Academy will engage with the nominated workplace to ensure that it can provide a suitable environment to gather practical experience across all tasks outlined in the units of competency. Times Academy will complete a Workplace suitability assessment prior to placement with the nominated workplace and coordinate with the service to ensure the student is orientation and inducted properly into the workplace and that the work meets the requirements of the training package.

        * Times Academy will be responsible for organising/ arranging work placement for students

  • Unsupervised/self-Study: Students need to allocate between 10 to 15 hours of self- study time per week to enhance their understanding. A maximum of 15 hours of self-study should be sufficient for an average student to grasp the learning content and complete the Personal Research Task and Reflection Journal.



Course Structure

This qualification is made up of 18 units of competency -15 core units, 3 elective units and 11 cluster

Cluster & Units

AGEC 01Support independence and well being

CHCCCS023 Support independence and well-being

HLTAAP001 Recognise healthy body systems


AGEC 02 Aged Care Law and Ethics 2

CHCLEG003 Manage legal and ethical compliance


AGEC 03 Work in health and community services

CHCDIV001 Work with diverse people

CHCCOM005 Communicate and work in health or community services


AGEC 04 Support and empowerment of older people

CHCCCS011 Meet personal support needs

CHCAGE001 Facilitate the empowerment of older people

CHCAGE005 Provide support to people living with dementia


AGEC 05 Palliative care services

CHCPAL001 Deliver care services using a palliative approach


AGEC 06 Infection Control

HLTINF001 – Comply with infection prevention and control policies and procedures


AGEC 07 First Aid

HLTAID003 Provide First Aid


AGEC 08 Work Health and Safety

HLTWHS002 Follow safe work practices for direct client care


AGEC 09 Plan and Deliver services to clients

CHCADV001 Facilitate the interests and rights of clients

CHCAGE003 Coordinate services for older people

CHCCCS006 Facilitate individual service planning and delivery

CHCAGE004 Implement interventions with older people at risk


AGEC 10 Collaborative Partnerships

CHCPRP001 Develop and maintain networks and collaborative partnerships


AGEC 11 Support relationships with carers and families

CHCCCS025 Support relationships with carers and families



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